David Friend, Carbonite, and the Case of the Employee Reviews
I called Carbonite CEO David Friend this morning to find out what was up. He acknowledged that not disclosing that the Amazon reviewers were connected to the company was a mistake. "We had eight employees at the time but no sales," he said. "Frankly, every little company does that kind of stuff." But since 2007, he said, the company has explicitly prohibited posting-sans-disclosure as part of its policies.
Friend added that Pogue didn't contact him before he published yesterday's blog post -- which was based on info from an ex-Carbonite user using a pseudonym; Friend has since posted a comment on Pogue's blog.
Labels: Carbonite, David Friend, David Pogue, EMC, Mozy